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Shipping, Tax & Delivery FAQs

See below for answers to frequently asked questions about shipping, tax and delivery.

1. When will I receive my order?
2. Standard Ground Shipping Charges
3. Truck Freight
4. Other Shipping Methods
5. GEMPLER'S Shipping Saver
6. International Shipping
7. Products Requiring Special Handling
8. Sales Tax


1.

When will I receive my order?


In-stock items shipping via Standard Ground will be received in 4-5 business days. For exact delivery dates, please contact customer service at 1-800-382-8473 or email customerservice@gemplers.com. Orders placed on Saturday or Sunday will not be processed until the following business day.

For items shipping direct from the manufacturer, shipping times will vary. For estimated delivery dates, please contact customer service at 1-800-382-8473 or email customerservice@gemplers.com.


2.

Standard Ground Shipping Charges


For standard-sized items, shipping and handling charges are based on the dollar amount of your order. The rate chart shown below makes it easy to calculate. These rates include handling and apply to standard ground shipping for orders meeting UPS carrier weight and dimension standards.

Purchase Total

S&H Charge*

Shipping Saver
365 days of shipping

FREE (See below)

$00.01 - $9.99

$5.00

$10.00 - $29.99

$9.95

$30.00 - $49.99

$12.95

$50.00 - $99.99

$14.95

$100.00 - $149.99

$16.95

$150.00 - $199.99

$21.95

$200.00 - $299.99

$27.95

$300.00 - $399.99

$39.95

$400.00 - $499.99

$49.95

$500.00 and up

$69.95

* for 48 contiguous states only



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3.

Truck Freight


Orders that cannot be shipped via standard ground shipping due to being large in size or weight are shipped via Truck Freight. Shipping charges will be based on the weight of the item (see rate chart below).

Weight

Freight Charge

00.01 - 100.99 lbs.

$125.00

101.00 - 200.99 lbs.

$130.00

201.00 - 300.99 lbs.

$135.00

301.00 - 400.99 lbs.

$145.00

401.00 - 500.99 lbs.

$170.00

501.00 - 600.99 lbs.

$195.00

601.00 - 10,000.00 lbs.

$220.00




4.

Other Shipping Methods


You can also choose to send your order by one of these other shipping methods:
Next Day
Second Day Air
USPS Parcel Post (please note that a PO Box is required to ship USPS at this time)
USPS Priority Mail (please note that a PO Box is required to ship USPS at this time)

Actual shipping charges apply for these shipping methods, including expedited delivery services. Charges are calculated at checkout.


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5.

GEMPLER'S Shipping Saver


Get 365 days of unlimited ground shipping for only $59. Applies to orders shipping to the 48 contiguous states. Special orders, express and international shipping, orders requiring special handling and orders that include items shipped by motor freight are not included. GEMPLER'S Shipping Saver (GSS) is for use by up to five buyers per account and applies only to GEMPLER'S orders. Product promotions or other discounts may not be applied to the purchase price of GSS. GEMPLER'S reserves the right to discontinue offering GSS to customers at any time, however, existing customers will be served for the remainder of their terms. To join GSS, simply add Item No. 12SHIPSAVE to your order.


6.

International Shipping


For all orders shipped outside the 48 contiguous states (including AK, HI and PR) charges will be determined at checkout when order is placed. Call for a quote if sending a check. Items which do not meet UPS weight and dimension standards are noted as such and shipped via an alternate means. You pay actual freight charges. When placing an Internet order, you may request when you check out that you be contacted with confirmation of shipping charges before your order is shipped.


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7.

Products Requiring Special Handling


Products requiring special handling per D.O.T. regulations will require additional shipping charges. Some products or components of some products are considered hazardous by the D.O.T. (flammable, combustible, etc.) and therefore require special handling. For specific details, call 1-800-382-8473.


8.

Sales Tax


By law, GEMPLER'S must collect sales tax on all orders shipped to addresses within the states of CA, FL, GA, IN, MI, MO, NJ, NV, PA, SC, TX and WI. We will calculate the appropriate sales tax at checkout, based on applicable state and local taxes for the address your order is being shipped to.


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