Security Procedures & Online Transactions

At GEMPLER'S®, we believe that all Internet transactions should be convenient, reliable and secure. To ensure your trust, we've designed a highly secure ordering process and instituted a Credit Card Guarantee that gives you 100% protection for your credit card transactions on our website.

Online Transactions
During the checkout process we protect your information by using Secure Socket Layer (SSL) to transmit sensitive information such as credit card numbers and addresses. SSL is a transport level technology for authentication and data encryption between our servers and your computer. Additionally, if you choose to have our system remember your credit card for a faster checkout in the future, your credit card information is saved in an encrypted state, which is unreadable the to human eye and can only be processed by our system.

There are several different ways to see if your web browser is in a secure mode. The first way is to look at the bottom of your browser. If you see a small picture of a padlock or a key, you are in secure mode. An open padlock, broken key, or no icon at all, indicates that your web browser may not be in a secure mode. Another way to tell is by looking at the website address in your browser window. Non-secure pages begin with http://. Secure pages begin with https://. The "s" in https:// stands for "secure." Also note, only pages that transmit personal/sensitive information need to have SSL (https://) while all other pages which don't transmit sensitive information will be non-secure (http://).

We receive our SSL certificates through Norton Secured, which is the leading secure sockets Certificate Authority. Norton Secured is the trusted mark of high assurance for Internet security and enable the strongest SSL encryption available to every site visitor. For more information about SSL Certificates, click here.

Network
Our servers reside behind a strong corporate firewall that maintains tight controls on any access to the system from both our internal network and the Internet. Furthermore, both our software and hardware is continually updated to ensure the highest security. Within our company, your information is stored in password-protected, limited-access servers.

Credit Card Guarantee
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent credit card charges. If your bank does hold you liable for any of the $50.00, GEMPLER'S® will cover the entire liability for you, up to the full $50.00, if the unauthorized use of your credit card resulted through no fault of your own from purchases made at GEMPLER'S® while using our secure checkout. In the event of unauthorized use of your credit card, you must promptly notify your credit card provider and follow the procedures outlined in your credit card agreement.