Ordering Information

We Make Ordering From GEMPLER'S® Easy
Phone Orders: 1-800-382-8473, USA & Canada | 1-608-662-3301, Outside USA & Canada Fax Orders: 1-800-551-1128, USA & Canada | 1-608-662-3360, Outside USA & Canada Printable Order Form
Product Support
Need help finding an item? Have product questions? 1-800-874-4755, USA & Canada 1-608-662-3301, Outside USA & Canada
 
  • Ordering Information
  • USA Shipping Information
  • Payment Information
  • Mailing Preferences
  • Ordering
    Terms

Internet Orders
To help you find products online, product search box is available in the upper right of every page, and product department links are available in the upper left of every page. To place an Internet order, find the items you wish to purchase and add each item to your shopping cart by clicking the item's "Add to Cart" button. You may also add items to your shopping cart using the Catalog Quick Order form.

You can review the items in your shopping cart by clicking the shopping cart icon at the top of any page. Once you have added all of the items you wish to order to your shopping cart, click the "Checkout" link at the top of any page to begin the secure check-out process.

If you have questions on any of our products, visit our online Technical Product Support Department. If you need assistance placing an Internet order, please email us or call Customer Service at 1-800-332-6744.

Phone Orders
To place a phone order call 1-800-382-8473. If you have questions about any of our products, call our Technical Product Support Dept. at 1-800-874-4755.

Mail Orders
Please use the handy order form in your catalog or download an order form that you can print.

Fax Orders
For 24-hour convenience, fax your order toll free to 1-800-551-1128 using the order form in your catalog, or download an order form that you can print and fax, or fax us your purchase order form.

Purchase Orders
We accept purchase orders from accredited universities, governments, businesses and non-profit organizations.

Special Orders
Our vendors carry thousands of items we don't carry in our catalog or web site. Our Technical Product Support Department will try to locate the item you just can't find. Contact our Technical Product Support Department at 1-800-874-4755 or fill out our online Special Order form for all your special order needs.

International Orders
It is easy to do business with GEMPLER'S® anywhere in the world. Our Corporate Sales staff will work with you on any special project, with delivery and pricing information. Inquiries and orders will be handled via your choice of fax, phone, mail, e-mail or Internet.
Additional information.
Información en español.

Phone: 1-608-662-3301
Fax: 1-608-662-3360
E-mail: export@gemplers.com

GEMPLER'S
Attn: Corporate Sales
PO Box 5175
Janesville, WI 53547-5175

International Resellers
If you are a distributor outside the U.S. and Canada and are interested in selling our products, please contact: export@gemplers.com.

Large Volume Discounts, Quotes & Bids
If you are ordering in greater quantities than our largest quantity price break stated in our catalog or on our website, or if you need a quote on an order, or if you are sending out bids or contracts, contact our Corporate Sales staff.

Phone: 1-800-769-9225
Fax: 1-800-551-1128
E-mail: corpsales@gemplers.com

GEMPLER'S
Attn: Corporate Sales
PO Box 5175
Janesville, WI 53547-5175

Technical Product Support Department
If you have questions regarding any of our products, call our Technical Product Support Department at 1-800-874-4755 or visit our online support page.

Standard Ground Shipping and Handling Policy Within the 48 Contiguous States
We have a simple policy. Shipping and handling charges are based on the dollar amount of your order. The rate chart shown below makes it easy to calculate. These rates include handling and apply to standard ground shipping for orders meeting UPS weight and dimension standards. Orders that cannot be shipped via standard ground shipping are shipped via an alternate means, and you pay the actual freight charges.

AK, HI and PR Shipping
Standard ground shipping not available. Please call 1-800-382-8473 for shipping options and price.

NOTE: Typical orders will ship and be received in 4-5 business days. For exact delivery dates, please contact customer service at 1-800-382-8473 or email customerservice@gemplers.com. Orders placed on Saturday or Sunday will not be processed until the following business day.

Ground Shipping Rate Chart

Purchase Total

S&H Charge*

Shipping Saver
365 days of shipping

FREE (See below)

$00.01 - $9.99

$5.00

$10.00 - $29.99

$8.50

$30.00 - $49.99

$11.50

$50.00 - $99.99

$13.50

$100.00 - $149.99

$16.50

$150.00 - $199.99

$21.50

$200.00 - $299.99

$26.50

$300.00 - $399.99

$32.50

$400.00 - $499.99

$38.50

$500.00 and up

$44.50

* for 48 contiguous states only

Other Shipping Methods
Additional shipping methods available include UPS Next Day, UPS Second Day Air and USPS. Please note that a PO Box is required to ship USPS at this time. Actual shipping charges apply for other shipping methods, including expedited delivery services.

GEMPLER'S Shipping Saver
365 days of unlimited ground shipping for only $44. Applies to orders shipping to the 48 contiguous states. Special orders, express and international shipping, orders requiring special handling and orders that include items shipped by motor freight are not included. GEMPLER'S Shipping Saver (GSS) is for use by up to five buyers per account and applies only to GEMPLER'S orders. Product promotions or other discounts may not be applied to the purchase price of GSS. GEMPLER'S reserves the right to discontinue offering GSS to customers at any time, however, existing customers will be served for the remainder of their terms. To join GSS, simply add Item No. 12SHIPSAVE to your order.

Shipping Policy Outside the 48 Contiguous States
For all orders shipped outside the 48 contiguous states, charges to be determined when order is placed. Call for a quote if sending a check. Items which do not meet UPS weight and dimension standards are noted as such and shipped via an alternate means. You pay actual freight charges. When placing an Internet order, you may request when you check out that you be contacted with confirmation of shipping charges before your order is shipped.

Products Requiring Special Handling
Products requiring special handling per D.O.T. regulations will require additional shipping charges. For specific details, call 1-800-332-6744.

Sales Tax
By law, GEMPLER'S® must collect sales tax on all orders shipped to addresses within the states of CA, FL, GA, IN, MI, MO, NJ, NV, PA, SC, TX and WI.
 

Credit Cards
We accept Visa®, MasterCard®, American Express®, Discover® and GSA SmartPay®, for fax, phone, mail, and Internet orders.
Visa®, MasterCard®, American Express®, Discover® and GSA SmartPay®
Check or Money Order
Payment may be made with check or money order when ordering by mail. Payment must be made in U.S. dollars. Please do not send cash through the mail.

Open Account
Open account terms are net 30 days. Payment may be made on open account when placing fax, phone, mail, and Internet orders.

Prices
All prices published on our website are in U.S. dollars and must be paid in U.S. dollars.

NOTE: In the rare event of a pricing error, GEMPLER'S® reserves the right to charge the correct price. We also reserve the right to change prices without notice should market commodity conditions unforeseeably change.

We occasionally make our customer list of names, addresses and purchase information available to carefully screened companies and organizations whose products and activities might be of interest to you. If you prefer not to have your information shared with other companies, or if you prefer to receive fewer catalogs per year (master catalogs only or no catalogs at all), please contact Customer Service at customerservice@gemplers.com or 1-800-382-8473. You can also copy your mailing label exactly and mail it with your request to:

GEMPLER'S
Mail Preference Service
PO Box 5175
Janesville, WI 53547-5175

100% Satisfaction Guarantee
If you're not satisfied with your purchase, we'll give you your choice of a full credit, equal exchange or your money back. Simply follow the instructions on the back of the packing slip you received with your order, or call our Customer Service Department toll free 1-800-332-6744 (outside USA, call 1-608-662-3301).

Local Safety Standards & Regulations
Products sold by GEMPLER'S are designed to meet stated U.S. safety standards and regulations. Because local safety standards and regulations vary significantly, GEMPLER'S cannot guarantee that our products meet all applicable requirements in each locality. The purchaser assumes all responsibility for compliance with safety standards and regulations in those localities in which the products will be shipped, sold and used.

Claims
We take great care in filling, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. If a truck shipment is damaged, please note the damage on the delivery receipt. Then call us at 1-800-332-6744.

Shipping Hazardous Products
Products requiring special handling per D.O.T. regulations will require additional shipping charges. For specific details call 1-800-332-6744.

California Proposition 65
The State of California requires that certain warnings be given concerning products which contain chemicals subject to Proposition 65. Products which contain chemicals subject to Proposition 65 are identified on this website with a Proposition 65 Icon.
Applicable Proposition 65 warning(s), see below, are provided upon product purchase.
Warning: This product contains a chemical known to the State of California to cause cancer.
Warning: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.

Limited Warranty
Except as described in our guarantee, there are no express warranties or implied warranties including, but not limited to, merchantability and fitness for a particular purpose. GEMPLER'S shall not be subject to and disclaims: (1) any other obligations or liabilities arising out of breach of contract or of warranty, (2) any obligations whatsoever arising from tort claims (including negligence and strict liability) or arising under other theories of law with respect to products sold or services rendered by GEMPLER'S or any undertakings, acts or omissions relating thereto, and (3) all consequential, incidental and contingent damages whatsoever.

Ownership
GEMPLER'S is a division of Ariens Specialty Brands LLC, PO Box 5175, Janesville, WI 53547-5175.

Terms
These terms and conditions shall constitute the entire agreement between GEMPLER'S and the purchaser, and shall be governed by and constructed according to the laws of the state of Wisconsin and the United States of America.