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Ordering Information

We Make Ordering From GEMPLER'S® Easy
Phone Orders: 1-800-382-8473, USA & Canada | 1-608-662-3301, Outside USA & Canada Fax Orders: 1-800-551-1128, USA & Canada | 1-608-662-3360, Outside USA & Canada Printable Order Form
Technical Support
Need help finding an item? Have product questions? 1-800-874-4755, USA & Canada 1-608-662-3301, Outside USA & Canada
Click on the links below for more information on ordering, shipping and payment

Ordering Information

Internet Orders: To help you find products online, product search and department links are available on the left-hand side of every page. To place an Internet order, find the items you wish to purchase and add each item to your shopping cart by clicking the item's "Add to Cart" button. You may also add items to your shopping cart using the Catalog Quick Order form.

You can review the items in your shopping cart by clicking the "Items In Your Cart" link at the top of any page. Once you have added all of the items you wish to order to your shopping cart, click the "Check Out" link at the top of any page to begin the secure check-out process.

If you have questions on any of our products, visit our online Technical Product Support Department. If you need assistance placing an Internet order, please email us or call Customer Service at 1-800-332-6744.

Phone Orders: To place a phone order call 1-800-382-8473. If you have questions about any of our products, call our Technical Product Support Dept. at 1-800-874-4755.

Mail Orders: Please use the handy order form in your catalog or download an order form that you can print.

Fax Orders: For 24-hour convenience, fax your order toll free to 1-800-551-1128 using the order form in your catalog, or download an order form that you can print and fax, or fax us your purchase order form.

Purchase Orders: We accept purchase orders from accredited universities, governments, businesses and non-profit organizations.

Special Orders: Our vendors carry thousands of items we don't carry in our catalog or web site. Our Technical Product Support Department will try to locate the item you just can't find. Contact our Technical Product Support Department at 1-800-874-4755 or fill out our online Special Order form for all your special order needs.

International Orders: It is easy to do business with GEMPLER'S® anywhere in the world. Our Export Sales staff will work with you on any special project, with delivery and pricing information. Inquiries and orders will be handled via your choice of fax, phone, mail, E-mail or Internet.
Additional information.
Información en español.
Phone: 1-608-662-3301
Fax: 1-608-662-3360
E-mail: export@gemplers.com
Mail:
GEMPLER'S
Attn: Corporate Sales
P.O. Box 5175
Janesville, WI 53547-5175 USA

International Resellers: If you are a distributor outside the U.S. and Canada and are interested in selling our products, please contact: export@gemplers.com.

Large Volume Discounts, Quotes & Bids: If you are ordering in greater quantities than our largest quantity price break stated in our catalog or on our website, or if you need a quote on an order, or if you are sending out bids or contracts, contact our Corporate Sales staff.
Phone: 1-800-769-9225
Fax: 1-800-551-1128
E-mail: corpsales@gemplers.com
Mail:
GEMPLER'S
Attn: Corporate Sales
P.O. Box 5175
Janesville, WI 53547-5175 USA

Technical Product Support Department: If you have questions regarding any of our products, call our Technical Product Support Dept. at 1-800-874-4755 or visit our online Technical Product Support Dept.
USA Shipping Information

Standard Ground Shipping and Handling Policy Within the 48 Contiguous States: We have a simple policy. Shipping and handling charges are based on the dollar amount of your order. The rate chart shown here makes it easy to calculate. These rates include handling and apply to standard ground shipping for orders meeting UPS weight and dimension standards. Orders that cannot be shipped via standard ground shipping are shipped via an alternate means, and you pay the actual freight charges.

AK, HI and PR Shipping:
Standard ground shipping not available. Please call 1-800-382-8473 for shipping options and price.

NOTE: Orders placed on Saturday or Sunday will not be processed until the following business day.

Typical orders will ship and be received in 4-5 business days. For exact delivery dates, please contact customer service at 1-800-382-8473 or email customerservice@gemplers.com.


Ground Shipping Rate Chart: 

Purchase Total S&H Charge*
Shipping Saver
365 days of shipping
  FREE (See below.)
$00.01 - $9.99   $5.00
$10.00 - $29.99   $8.50
$30.00 - $49.99   $11.50
$50.00 - $99.99   $13.50
$100.00 - $149.99   $16.50
$150.00 - $199.99   $21.50
$200.00 - $299.99   $26.50
$300.00 - $399.99   $32.50
$400.00 - $499.99   $38.50
$500.00 and up   $44.50
* for 48 contiguous states only 
 
Other Shipping Methods: Actual shipping charges apply for other shipping methods, including expedited delivery services.

GEMPLER'S Shipping Saver: 365 days of unlimited ground shipping for only $44. Applies to orders shipping to the 48 contiguous states. Special orders, express and international shipping, orders requiring special handling and orders that include items shipped by motor freight are not included. GEMPLER'S Shipping Saver (GSS) is for use by up to five buyers per account and applies only to GEMPLER'S orders. Product promotions or other discounts may not be applied to the purchase price of GSS. GEMPLER'S reserves the right to discontinue offering GSS to customers at any time, however, existing customers will be served for the remainder of their terms. Specify 12SHIPSAVE with your order.
Gempler's Shipping Saver

Shipping Policy Outside the 48 Contiguous States: For all orders shipped outside the 48 contiguous states, charges to be determined when order is placed. Call for a quote if sending a check. Items which do not meet UPS weight and dimension standards are noted as such and shipped via an alternate means. You pay actual freight charges. When placing an Internet order, you may request when you check out that you be contacted with confirmation of shipping charges before your order is shipped.

Products Requiring Special Handling: Products requiring special handling per D.O.T. regulations will require additional shipping charges. For specific details, call 1-800-332-6744.
 
Sales Tax: By law, GEMPLER'S® must collect sales tax on all orders shipped to addresses within the states of CA, FL, GA, IN, MI, MO, NJ, NV, PA, SC, TX and WI.
Payment Information

Credit Cards:
We accept Visa®, MasterCard®, American Express®, Discover® and GSA SmartPay®, for fax, phone, mail, and Internet orders.
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Major credit cards accepted

Check or Money Order: Payment may be made with check or money order when ordering by mail. Payment must be made in U.S. dollars. Please do not send cash through the mail.

Open Account: Open account terms are net 30 days. Payment may be made on open account when placing fax, phone, mail, and Internet orders.

Prices: All prices published on our website are in U.S. dollars and must be paid in U.S. dollars.

Note: In the rare event of a pricing error, GEMPLER'S ® reserves the right to charge the correct price. We also reserve the right to change prices without notice should market commodity conditions unforeseeably change.
Mailing Preferences - Customer Choice

We occasionally make our customer list of names, addresses and purchase information available to carefully screened companies and organizations whose products and activities might be of interest to you. If you prefer not to have your information shared with other companies, or if you prefer to receive only two of our catalogs a year (Spring and Fall), copy your mailing label exactly and mail it with your request to:
 
GEMPLER'S
Mail Preference Service
P.O. Box 5175
Janesville, WI 53547-5175
Ordering Conditions and Terms

100% Satisfaction Guarantee:
If you're not satisfied with your purchase, we'll give you your choice of a full credit, equal exchange or your money back. Simply follow the instructions on the back of the packing slip you received with your order, or call our Customer Service Department toll free 1-800-332-6744 (outside USA, call 1-608-662-3301).

Local Safety Standards & Regulations: Products sold by GEMPLER'S are designed to meet stated U.S. safety standards and regulations. Because local safety standards and regulations vary significantly, GEMPLER'S cannot guarantee that our products meet all applicable requirements in each locality. The purchaser assumes all responsibility for compliance with safety standards and regulations in those localities in which the products will be shipped, sold and used.

Claims: We take great care in filling, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. If a truck shipment is damaged, please note the damage on the delivery receipt. Then call us at 1-800-332-6744.

Shipping Hazardous Products: Products requiring special handling per D.O.T. regulations will require additional shipping charges. For specific details call 1-800-332-6744.

CALIFORNIA PROPOSITION 65: The State of California requires that certain warnings be given concerning products which contain chemicals subject to Proposition 65. Products which contain chemicals subject to Proposition 65 are identified on this website with aProposition 65.
Applicable Proposition 65 warning(s), see below, are provided upon product purchase.
Warning: This product contains a chemical known to the State of California to cause cancer.
Warning:
This product contains a chemical known to the State of California to cause birth defects or other reproductive harm.

LIMITED WARRANTY: EXCEPT AS DESCRIBED IN OUR GUARANTEE,THERE ARE NO EXPRESS WARRANTIES OR IMPLIED WARRANTIES INCLUDING,BUT NOT LIMITED TO,MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GEMPLER'S SHALL NOT BE SUBJECT TO AND DISCLAIMS: (1) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR OF WARRANTY, (2) ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY GEMPLER'S OR ANY UNDERTAKINGS,ACTS OR OMISSIONS RELATING THERETO, AND (3) ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.

OWNERSHIP:
GEMPLER'S IS A DIVISION OF Ariens Specialty Brands LLC, PO BOX 1368,
JANESVILLE, WI 53547-1368.

TERMS: THESE TERMS AND CONDITIONS SHALL CONSTITUTE THE ENTIRE AGREEMENT BETWEEN GEMPLER'S AND THE PURCHASER, AND SHALL BE GOVERNED BY AND CONSTRUCTED ACCORDING TO THE LAWS OF THE STATE OF WISCONSIN AND THE UNITED STATES OF AMERICA.
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Reference Number: 25WW101
  ©2014 Ariens Specialty Brands LLC