100% Satisfaction Guarantee
You must be satisfied, or you get your money back.
We offer only tested products that we describe truthfully, but you are the judge. If, for any reason, you're not satisfied with your purchase, we'll give you your choice of a full credit, equal exchange or your money back.
If you are not 100% satisfied with your purchase, simply call Customer Service to obtain a Return Materials Authorization (RMA) number, then fill out the form on the back of the packing slip you received with your order and return it with your merchandise. You can also use our easy online return form.
(or 1-608-662-3301 outside the USA)
Mon. – Fri. 6:30 a.m. to 8:00 p.m.
Sat. 7:00 a.m. to 5:00 p.m.
Sun. 9:00 a.m. to 5:00 p.m., CT
At GEMPLER'S we want to make sure browsing our web site is as easy as paging through our catalog. Please fill out our quick survey and let us know what you would like to see us improve.