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Satisfaction Guarantee: Our 30-Day Return Policy:
Note: If the product is damaged, please call customer service at 800-382-8473.
Contact Person for Return:*
What is your Buyer ID number?
What is the Reference number of your order?*
(9 digit number beginning with "SO")
What is the Purchase order number (if used)?
Are you returning the entire order or partial order?
If returning only certain items from your order, please identify below:
Reason for return:
Ordered Incorrect Item
No Longer Needed
Received Incorrect Item (please explain below)
Not as Expected (please explain below)
Defective Quality (please explain below)
Poor Quality (please explain below)
Other (please explain below)
Please indicate the actions you require to complete your return
(mark all that apply)
If replace, what would you like as a replacement?
different product - Please explain below:
Are any of the products hazardous, did you receive any by truck, or have any of
the items been used with any type of chemical?
If yes, please contact us before returning the products.
Would you like one of our Customer Service Representatives to contact you in regards
to ordering a replacement or exchange order?
If yes what is the best way to contact you?
Any additional return information:
We will be contacting you within 48 hours with return instructions and your return