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NOTE: Gempler's Technical Product Support Department will research your request and be in contact with you within
24-48 hours (excluding weekends) with availability and price.
Due to certain restrictions, we may not be able to fill all requests.
Our friendly representatives make ordering fast and simple, paying attention to every detail. They'll answer your questions about pricing and availability, update your account with address and other changes, process catalog requests, and more.
PO Box 5175
Contact Customer Service:
Mon. - Fri. 7:00 a.m.to 7:00 p.m., CT
Sat. 7:00 a.m. to 3:30 p.m., CT
1-608-662-3301 (outside USA)
Contact Product Support:
Hours: Mon. - Fri. 8:00 a.m.to 4:30 p.m., CT
Contact Web Support:
Hours: Mon. - Fri. 7:00 a.m.to 6:00 p.m., CT
Contact Corporate Sales:
Hours: Mon. - Fri. 8:00 a.m.to 5:00 p.m., CT
To obtain a return materials authorization (RMA) number, simply fill out our online returns form, follow the instructions on the back of the packing slip you received with your order, or call our Customer Service Department toll free at 1-800-332-6744 (Outside USA, call 1-608-662-3301).
Request a Catalog:
Change the "type of inquiry" drop down box above to "Catalog Request" and complete the online catalog request form to receive a catalog offering hard-to-find, industrial-grade supplies for the farm, ranch, greenhouse, nursery, landscape, construction site and garden. To request a catalog by telephone, call toll-free 1-800-382-8473.